“What YOU can expect
from US”
This
document details the association between Spectrum, Spectrum advisers and their
clients. The term “Spectrum” refers to those companies and advisers that form
part of The Spectrum IFA Group.
1/
Spectrum is independent; we are not tied to any Financial Institution.
2/
Spectrum doesn’t charge you a fee. We are remunerated with commissions paid by
financial institutions. Only in the event that we have taken on the servicing
of an existing contract, sold by another advisory firm, will we consider
charging a service fee which will be negotiated and agreed in advance with our
client.
3/
Spectrum carries out a full “know your client” financial fact-find in order to
determine and understand your current financial circumstances in addition to
your future plans, needs and objectives. This includes full “due diligence” in
line with global anti- money-laundering rules as well as questions relating to
your attitude to risk.
4/
Spectrum doesn’t handle your money. All financial dealings are conducted
directly between you and the financial institution concerned.
5/
Prior to completion of relevant application forms, Spectrum will explain to you
the type of product recommended and will supply you with the product brochure
(and any technical guide) from the relevant financial institution for you to
read and retain for future reference. Spectrum will take time to explain the
product’s charge structure and any possible cancellation penalties that you may
incur.
6/
Spectrum will explain to you (if relevant to the product) that unit values can
go down as well as up and that past performance is not necessarily a guide to
future performance.
7/
Some investment funds or products within an Insurance policy may generate an
additional initial commission. If this is the case, we undertake to rebate this
commission to you (in full) by way of increased allocation. In the event that a
selected fund has an exit penalty, we will highlight these penalties to you in
writing.
8/
Spectrum would like to build a long term business relationship with you and we
are committed to seeing you face to face on a regular basis as part of our
service.
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